Delivery Driver/Customer Service Delivery Team Member

"What is a Delivery Driver/Customer Service Delivery Team Member?
Entry level store position capable of supporting delivery of parts to commercial customers. The role has
the responsibility to deliver parts to our commercial customers and assist with task and inventory
processes in the store. This position can be part time or full time and must be MVR certified.
Primary Responsibilities
_ Safely deliver parts to customers as needed
_ Pick and stage parts for customer orders
_ Pick up returns and cores
_ Drop off weekly / monthly sales flyer
_ Daily collection of credit accounts
Secondary Responsibilities
_ Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
_ General stocking including truck stocking and back stock
Success Factors
_ Basic driving and navigation ability
_ Ability to use delivery board system
_ Friendly
_ Ability to locate and stock parts
_ Safety knowledge and skills
_ Operating inventory systems (Back stock) and store equipment
Essential Job Skills Necessary for Success as a Driver
_ Speak and write English (Spanish a plus); communicate effectively and build strong relationships with
customers, peers and management
_ Read and interpret documents such as safety rules, operating and maintenance instructions, parts
catalogs, and procedure manuals
_ Use basic math accurately:
add, subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals
_ Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Driver up for Success
Automotive parts experience is preferred
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
Must have a valid driver's license and be fleet safety certified
Physical Demands
The physical demands and work environment described here are representative of those that must be
met by an employee to successfully perform the essential functions of this job, with or without reasonable
accommodation. While performing the duties of this job, the employee will predominantly be walking or
standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or
feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee
must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth
perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job, with or without reasonable
accommodation. While performing the duties of this job, the employee is usually working inside; however,
they will occasionally be outside and exposed to various weather conditions while performing such tasks
as installing batteries and wiper blades. The employee is also occasionally exposed to moving
mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives;
and vibration. The noise level in the work environment is usually moderate."

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