Angel P. Cook
1303 E Campbell Ave Apt A
Albany, Georgia 31705
Proficient in Microsoft Office, Word, Excel, Publisher, and PowerPoint, Internet search skills, type 60 wpm, leadership and teamwork skills, self-motivated, organized, resourceful, creative, adaptable, takes initiative also willing to take responsibility, dependable, reliable, over ten years of customer service experience, detail oriented, excellent time management skills, excellent telephone etiquette, self-starter, over 8 years of office experience, trained in public speaking.
JCPenney Corporation/Sales Associate
2401 Dawson Road Albany Georgia 31707
Contact: Audrey Taylor (229)-435-1401
Handle all customer transactions as well as assist with stockroom organization and cleanliness, credit card authorizations and register transactions, responsible for maintaining area of responsibility in the shoe department and maintaing order of inventory for quality control purpose, other important duties and responsibilities as required by team members and management.
Collectron Audit-Med/Accounts Payable Clerk; Self-Pay Billing
119 Southern Blvd Savannah GA 31406
Contact: Chris Carter (912)-925-1000
May 2011-August 2011
Provide financial, clerical, and administrative services to ensure efficient, timely and accurate payment of accounts under my control. Maintain up to date billing system, follow up collection and allocation of payments, carry out billing, collection and reporting activities according to specific deadlines, reconciliation of accounts, monitoring customer account details for non- payments, delayed payments and other irregularities, maintain accounts receivable customer files, communicate with customers via phone, fax, or e-mail.
Maggie’s Morning School/ Teacher Assistant
6610 Abercorn Street Savannah GA 31406
Contact: Colleen Settle (912)-352-8404
Make sure to practice NAEYC code of ethics by ensuring the safety and health conditions as well as the child friendly environment for pre-school aged children; always maintain a positive and friendly attitude with parents and co-workers; exemplify outstanding customer service skills; set-up daily activities for the children to engage in according to age and monthly theme; interact and engage the children in play, to increase their social and emotional skills.
American Public University
January 2013-January 2015
Available upon request