Customer Finance Rep/Customer Service Rep/Supervisor/Manager

Kenisha Burns

525 Don Cutler Sr. Dr. Apt 13 •
Albany, Georgia 31705

(229) 291-0268

a position that will stimulate continued growth, responsibility, knowledge, and
professionalism while using my education, skills, and abilities assist your
company met its production goals.


2012 – Jan. 31, 2013 West Asset Management (Sprint
PCS Wireless
) Mobile, Al

Position: Customer Finance Representative (Work at Home)

Inbound Call center

Assist customers who have recently filed or planning
to file bankruptcy with various account issues.

Maintain confidentiality at all times concerning
consumer information.

Collect and process payments.

Assist customers with payment delays per Sprint

Maintained daily, monthly stats, type 45 wpm


2010-2011 Teleperformance USA Albany, GA

Position: Customer Service Representative

Same as Previous (different companies)


2006 – 2010 Children’s Friend Learning Center Albany,

Position: Center Director

Managed 15-20 Staff, 75-100 students

Prepared bi-weekly payroll and maintained weekly staff schedules

Reviewed weekly operating cost to make sure the center operated within the
weekly/monthly budget

Provided excellent child care services in a safe, sanitary and secure

Responsible for daily care of children, activities, cleanliness, nutrition
planning and food service, bookkeeping, payroll, correspondence and preparation
of lesson plans.

Maintain personnel files, student data records, attendance, financial records,
and correspondence.

Effectively responded to and resolved any parent concerns and/or complaints.

Provided loving supervision and recreational activities for infants, toddlers
and children.

Offered healthy hot meals and snacks throughout the day (or bottles as


2012-Present Everest University Online, Phoenix, Az.


2006 – 2008 ALBANY TECHNICAL COLLEGE, Albany, GA Early
Childhood Development Diploma



  • Veronica Elaine Hill
    504 Landings Lane • Albany, Georgia 31705 (229) 229-291-0268 Professional

  • Lekeisha Johnson Rosa
     4000 Gillionville Rd. Apt. 74 •Albany,
    Georgia 31721 (229) 376-0245 Professional Reference

  • Tarccara Young Hodge 2707
    Pine Valley • Albany, Georgia 31707 (229) 364-7329 Professional Reference


  • ID#: 69707
  • Location: Albany, GA , 31705

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Bilingual Customer Service Rep
Atlanta, GA Randstad
Restaurant Customer Service Rep
Macon, GA Papa John's
Restaurant Customer Service Rep
Dublin, GA Papa John's
Restaurant Customer Service Rep
Winder, GA Papa John's
Restaurant Customer Service Rep
Douglasville, GA Papa John's
Restaurant Customer Service Rep
Griffin, GA Papa John's