Customer Finance Rep/Customer Service Rep/Supervisor/Manager



Kenisha Burns



525 Don Cutler Sr. Dr. Apt 13 •
Albany, Georgia 31705



(229) 291-0268



ksburns14@yahoo.com



CAREER OBJECTIVE: To obtain
a position that will stimulate continued growth, responsibility, knowledge, and
professionalism while using my education, skills, and abilities assist your
company met its production goals.



WORK HISTORY:



2012 – Jan. 31, 2013 West Asset Management (Sprint
PCS Wireless
) Mobile, Al



Position: Customer Finance Representative (Work at Home)




Inbound Call center




Assist customers who have recently filed or planning
to file bankruptcy with various account issues.




Maintain confidentiality at all times concerning
consumer information.




Collect and process payments.




Assist customers with payment delays per Sprint
guidelines




Maintained daily, monthly stats, type 45 wpm



 



2010-2011 Teleperformance USA Albany, GA



Position: Customer Service Representative




Same as Previous (different companies)



 



2006 – 2010 Children’s Friend Learning Center Albany,
GA



Position: Center Director




Managed 15-20 Staff, 75-100 students




Prepared bi-weekly payroll and maintained weekly staff schedules




Reviewed weekly operating cost to make sure the center operated within the
weekly/monthly budget




Provided excellent child care services in a safe, sanitary and secure
environment.




Responsible for daily care of children, activities, cleanliness, nutrition
planning and food service, bookkeeping, payroll, correspondence and preparation
of lesson plans.




Maintain personnel files, student data records, attendance, financial records,
and correspondence.




Effectively responded to and resolved any parent concerns and/or complaints.




Provided loving supervision and recreational activities for infants, toddlers
and children.




Offered healthy hot meals and snacks throughout the day (or bottles as
appropriate).



EDUCATION:



2012-Present Everest University Online, Phoenix, Az.



Accounting



2006 – 2008 ALBANY TECHNICAL COLLEGE, Albany, GA Early
Childhood Development Diploma





REFERENCES



 




  • Veronica Elaine Hill
    504 Landings Lane • Albany, Georgia 31705 (229) 229-291-0268 Professional
    Reference

  • Lekeisha Johnson Rosa
     4000 Gillionville Rd. Apt. 74 •Albany,
    Georgia 31721 (229) 376-0245 Professional Reference

  • Tarccara Young Hodge 2707
    Pine Valley • Albany, Georgia 31707 (229) 364-7329 Professional Reference







 



  • ID#: 69707
  • Location: Albany, GA , 31705

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