Customer Service

Cassander Rollins


Cassander Rollins                                                                              (229) 376-2667 or (229) 291-4815                                                                                                                                                         

1004 4th Avenue                                                                                              

Albany, GA 31701                                                                                                                                                     


To obtain a responsible and challenging position within your company that will allow me to learn  skills while utilizing my previous experience to improve beyond my abilities  and also to build a strong business relationship and exceed expectations to excel within the company.


Experience:       Dougherty County Magistrate Court                                                                   Albany, GA

                             Senior Court Clerk                                                                                               11/05 to current                                                                                                                    

                             wFiles, records and processes dispossessory warrants, defendant answers, request

                                      for hearings and handle all dispossessory appeals to State or Superior Court.

                             wFiles and process writs for abandoned vehicles, post judgment interrogatories, citizen warrants, bad check citations and prepare warrant letter withdrawals and special conditions of bond from Sheriff Department.

                             wInputs computer information and maintains files on consent judgments, settlements, subpoenas, writs of possession, request for continuances, final dispositions and good behavior warrants.

                             wReview and record cash receivables for dispossessory warrants, civil suits, garnishments and citizen’s warrants




                             Dougherty County Superior Court                                                                                                                                                                                                                                                                                      Albany, GA

                                                                                                                                                          Legal Secretary                                                                                                                                                                                                                                                                                                                                                                                 06/05 to 08/05

w   Submitted articles to company officials.

w   Obtained caller's name and arranged for appointment with person called upon.

w   Assisted subordinates and supervisors in identifying and resolving problems.

w   Demonstrated consistent record of scheduled hearings and appointments.

w   Recorded name, time of call, nature of business and person called upon.

w   Answered inquiries from persons entering establishment.


                             Dougherty County Human Resources                                                                                                                                                                                                                                                                     Albany, GA

                             Human Resource Clerk                                                                                                                                                                                                                                                                                                                                                      03/05 to 05/05

w   Learned all aspects of opening and closing job announcements.

w   Compiled and typed reports on applicants and employees from personnel records.

w   Reviewed credentials to establish eligibility of applicant concerning identification and naturalization.

w    Contacted applicant to inform applicant of acceptance or rejection for employment.


                             Georgia Personnel-Phoebe Putney Memorial Hospital                                                                                                                                                                                        Albany, GA

                             Office Assistant                                                                                                      07/04 to 01/05

w   Compiled and maintained records of business transactions and office activities.

w   Copied data, compiled reports then filed information in medical records.

w   Maintained close personal contact with doctors.

w   Resolved complaints.

w   Opened and routed incoming mail.

w   Answered correspondence and prepared outgoing mail.



Education:                                                                 Albany Technical College                                                                                                                                                                                                           Albany, GA                                                                                                           

                                                                                                                                                                                                                                                                                                                                 Certified Customer Service Specialist                                                                                                                                                                                                                                                                                                                                      2007-2007



                  Darton College                                                                                                                       Albany, GA                                                                                                                                               

                                                                                                                                                                                                                                                                                                                                           Workforce Development Training Certificate                                                                                      2004-2004                                                                                           




Available upon request

  • ID#: 74158
  • Location: Albany, GA , 31701

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