Customer Service, Merchandiser, Entry Level, Admistrative Assistant

Tanya L. Brown

300 West Mercer Avenue Apt. 2
Albany, Georgia 31701
misstanyalbrown@yahoo. com

Objective : An interesting position with a growing company

Summary :

Self-starting, goal-oriented strategist whose confidence, perseverance and vision
promote success.

Quickly learn procedures and methods.

Major strengths in planning, problem solving and communication.

Familiar with computer software.

Work well in a high pressure environment.
Accomplishments :

Skilled at organizing complex projects, defining project priorities, and delegating
Experience :

Oreilly Auto Parts Albany, Georgia
Retail Service Specialist 10/2005 to Present

Purchased, stored and issued spare parts for motor vehicles and industrial

Examined returned parts for defects, and exchanged defective parts and refunded

Advised customers on substitution and modification of parts when identical
replacements were not available.

Stocked storage areas and displays with new and transferred merchandise.

Read shop manuals to ascertain type and specification of part.

Set up advertising signs and displayed merchandise on shelves, counters, and
tables to attract customers and promote sales.

Visited, telephoned, contacted vendors by mail to order parts.

Trained and managed 5 employees and achieved significant improvements in
their productivity.

Compared invoices against requisitions to verify quality and quantity of
merchandise received.

Took inventory of stock.

Stored purchased parts in storeroom bins and issued parts to workers upon


Determined replacement parts required, according to inspections of old parts,
customer requests, and customers' descriptions of malfunctions.

Kept records of parts received and issued and inventoried parts in storeroom
Advance Auto Parts Albany, Georgia
Parts Specialists 01/2005 to 10/2005

Took inventory of stock.

Received payment and obtained credit authorization.

Demonstrated equipment to customers and explained functioning of equipment.

Discussed use and features of various parts, based on knowledge of machines
and equipment.

Marked and stored parts in stockrooms according to prearranged systems.
Phoebe Putney Hospital Albany, Georgia
Csp Technician/ Transporter 04/1997 to 06/2003

Scrubbed and washed surgical instruments, containers and equipment, such as
aspirators and suction units.

Sterilized instruments, equipment, surgical linens and supplies such as surgical
packs and treatment trays, using autoclave, sterilizer, and antiseptic solutions.

Prepared packs of supplies, instruments and dressing and treatment trays
according to designated lists and codes.

Wrapped, labeled and sealed packs.

Filled requisitions, wrote charges and inventoried supplies.

Escorted and transported patients within hospital.

Determined patient name, destination, mode of travel, time and other data,
following written and oral instructions.

Transported nonambulatory patient, using wheelchair.

Transported patient, alone and with assistance, in bed, wheeled cart and
wheelchair to designated areas within facility during patient stay.

Delivered messages, mail, medical records and other items.
Education :

Albany Technical College Albany, Georgia
Automotive Technology 2005

References : Available upon request

  • ID#: 83066
  • Location: Albany, GA , 31701

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