Customer Service

Sharonica D. Riggins1404 South Harding AvenueApt. BAlbany, Georgia 31701(229) 364-6924 (cell)Email: sharonicariggins@yahoo.comObjective:  To work in a challenging position that would assist your organization in achievinggrowth through the maximum use of my experience and qualifications, ultimately qualifying mefor advancement and increased decision-making responsibilities.Skills: Microsoft Office Professional 2000 (including outlook, word, excel, access, power point),Windows XP, Internet Explorer. Salary Requirements: $25,500 per year or NegotiableProfessional ExperienceTeleperformance           Oct. 2009 to Feb. 20142707 Dawson RoadAlbany, GA 31701Customer Service Representative:  ï‚· Attracts potential customers by answering product and service questions; suggesting information about other products and services.ï‚· Opens customer accounts by recording account information.ï‚· Maintains customer records by updating account information.ï‚· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.ï‚· Maintains financial accounts by processing customer adjustments.ï‚· Recommends potential products or services to management by collecting customer information and analyzing customer needs.ï‚· Prepares product or service reports by collecting and analyzing customer information.ï‚· Contributes to team effort by accomplishing rellated results as needed.

  • ID#: 85343
  • Location: Albany, GA , 31701

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