Customer Service

   Alecia D. Crawford

2010 Broad Ave apt 193

Albany, Georgia 31707

229-483-9069/ 229 881-0161


OBJECTIVE:           To obtain a position that will allow
me to utilize my good customer skills and to satisfy the customer. I will conduct
full responsibilities of my duties and be professional at all times.


EDUCATION:           Substance Abuse Counseling Certificate Currently Enrolled

                                     Darton State College Albany, GA

Degree in Adult Education minor in Psychology 05/13

                                     Troy University Albany, GA

Degree in Social Science minor Psychology 05/10  

University Albany, GA

 Associates of
Science in Social Science and General Studies 10/09        

University Albany, GA

 Monroe High
School Graduated 1995 Albany, GA    



SKILLS:                    Knowledge of computer

                                    Microsoft Word, Excel, Access,
Publisher, Powerpoint and Internet




EXPERIENCES        February 2007- Present Dougherty County

                                     Substitute Teacher

                                     Duties: Run the classroom for
teacher while she/he is absent

                                     September 2011 – September 2014 American Works
Group Home

                                     Duties: Mentor Disruptive Behavioral Kids/
Conduct Recreational                                                  Activities/ Assist with School Work

                                     2010 – Present Turner Job Corps

                                     Independent Living Advisor/On Call

Monitor Students and assist students as needed in the     dormitory/issue day or weekend passes/conduct
case notes/conduct    training sessions

 2008- 2010 
Teleperformance Usa

 AT&T Mobility Customer Service

Duties: Receive calls from AT&T customers and
make payments or make    payment arrangements/
add or remove features/conduct technical issues and satisfy customers at all


INTEREST:              Enjoy
Reading , Utilizing Computer, Mentoring Kids


REFERENCES:       Marlon Jones (American
Works) (229) 221-4708

Mcdonald (Turner Job Corp) (229) 255-5154

Windom (District Attorney) (229) 869-6422






  • ID#: 85576
  • Location: Albany, GA , 31707

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