Customer Service



   Alecia D. Crawford



peachcrawford1975@gmail.com



2010 Broad Ave apt 193



Albany, Georgia 31707





229-483-9069/ 229 881-0161





 



OBJECTIVE:           To obtain a position that will allow
me to utilize my good customer skills and to satisfy the customer. I will conduct
full responsibilities of my duties and be professional at all times.



 



EDUCATION:           Substance Abuse Counseling Certificate Currently Enrolled



                                     Darton State College Albany, GA



 Master’s
Degree in Adult Education minor in Psychology 05/13



                                     Troy University Albany, GA



 Bachelors
Degree in Social Science minor Psychology 05/10  



 Troy
University Albany, GA



 Associates of
Science in Social Science and General Studies 10/09        



 Troy
University Albany, GA



 Monroe High
School Graduated 1995 Albany, GA    



 



 



SKILLS:                    Knowledge of computer
software: 



                                    Microsoft Word, Excel, Access,
Publisher, Powerpoint and Internet



 



 



 



EXPERIENCES        February 2007- Present Dougherty County
Schools



                                     Substitute Teacher



                                     Duties: Run the classroom for
teacher while she/he is absent



                                     September 2011 – September 2014 American Works
Group Home



                                     Duties: Mentor Disruptive Behavioral Kids/
Conduct Recreational                                                  Activities/ Assist with School Work



                                     2010 – Present Turner Job Corps



                                     Independent Living Advisor/On Call



Duties: 
Monitor Students and assist students as needed in the     dormitory/issue day or weekend passes/conduct
case notes/conduct    training sessions



 2008- 2010 
Teleperformance Usa




 AT&T Mobility Customer Service
Representative



Duties: Receive calls from AT&T customers and
make payments or make    payment arrangements/
add or remove features/conduct technical issues and satisfy customers at all
times



 



INTEREST:              Enjoy
Reading , Utilizing Computer, Mentoring Kids



 



REFERENCES:       Marlon Jones (American
Works) (229) 221-4708



                                    Jerra
Mcdonald (Turner Job Corp) (229) 255-5154



                                    Kimberly
Windom (District Attorney) (229) 869-6422



 



 



 



 



 



  • ID#: 85576
  • Location: Albany, GA , 31707

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