program director / Customer Service

worked directly with customer service department and administration to achieve direct goals 

Performed initial cl;ient assessment and analysis to begin research process

maintained up to date knowledge of products and service changes

Schedule staff shifts to cover peaks and lulls in customer inquiries

worked on computer efficiently to order products and work with several programs 

maintained up to date knowledge of products and services

strong leader custoer support staff

Team player

resolved unresolved customer issues 

cross trained and backed up other customer service leads

  • ID#: 98763
  • Location: Albany, GA , 31701

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